Making a complaint
The council is committed to getting better and welcome your feedback. You can make a complaint through the following channels.
Online: Complete the online form here
Phone:(02) 6022 9300
Mail: Wodonga Council, PO Box 923, Wodonga, 3689
In person: Customer Service Centre, 194 High St, Wodonga
Escalating your complaint
If you are not satisfied with the outcome of the investigation, a senior staff member not involved in the original matter will conduct an internal review.
If you still feel that your issue hasn’t been resolved, you can raise it with the Victorian Ombudsman:
Online: Contact the Ombudsman online
Phone: (03) 9613 6222
Mail or in person: Level 2, 570 Bourke Street Melbourne VIC 3000, DX210174 Melbourne