If you are having difficulty paying your rates you can enter into a payment plan here, or please contact our customer service team on (02) 6022 9300 to discuss alternative payment options.
Wodonga Council seeks to provide flexible, suitable personalised payment plans for ratepayers.
Financial hardship assistance
If you are having difficulties paying your rates, please contact Wodonga Council on (02) 6022 9300.
All inquiries are treated confidentially, and early communication from you to discuss your individual circumstances and options available may help prevent the further interest being charged.
Wodonga Council aims to provide a flexible financial payment plan for ratepayers experiencing temporary and genuine financial hardship.
If you are suffering financial hardship, you can apply to the council for a waiver or deferral of rates, charges and penalty interest.
You can access free, confidential and independent financial advice and assistance through:
- National Debt Helpline: Free service that helps people tackle their debt problems with free financial counselling and information
- Rural Financial Counselling Service: Free financial counselling for primary producers, fishing enterprises or small rural businesses experiencing hardship.
Information on a range of concessions available to all Victorians who are on low incomes or experiencing hardship and need help meeting the cost of living can be found at services.dhhs.vic.gov.au/concessions-and-benefits