Can I get a burning-off permit?

There is no burning-off allowed in residential areas.

For properties more than 2000sq m (1/2 acre), three clear working days' notice and payment of $25 is required.

You will need to come in to the office to complete and sign the application form and pay your fee.

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How can I see if my lost animal is at the pound?

If your dog or cat is lost and has been picked up by the council's ranger they will be taken to the City of Wodonga pound.  View our Lost Animals page to see if your pet has been take to the pound.

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How do I find out if water restrictions are in place?

Contact North East Water on 1300 361 622 or visit their website - www.nerwa.vic.gov.au

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How do I get a Greenwaste bin?

If you are the property owner we can send out an application form to be signed and returned. If you rent, the owner must complete the form, as the charge is included on your rates. Please call the council's customer service staff on (02) 6022 9300 if you would like an application form and the current cost.

Alternatively, you can download the form here.

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How much does it cost to register a dog or cat?

Prices vary depending on whether the animal is desexed/microchipped, the age of the animal and whether you have a pension concession card. Please contact the council's customer service staff on (02) 6022 9300 for information.

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If I am a supplier to the council, how can I be paid?

Click here to view the Electronic Funds Transfer option for suppliers.

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There are bees and wasps around, what do I do?

For bees on private land, contact Pat on (02) 6026 7744 or Max Clark (02) 6059 1790. 

For wasps on private land, you will need to contact a pest control company. If you chose to use Pestkil, a council contractor which can be contacted by phoning (02) 6051 3555, the quoted price is $55.

If bees or wasps are on council property we will organise to have them removed. Please call customer service staff on (02) 6022 9300 to advise where they are.

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What do I do about barking dogs?

We can have the ranger speak to the owner of the barking dog, but if you want to carry the matter further, you will need to fill out a log sheet with the dates and times that the dog is barking. This data can then be used if the matter reaches the mediation or court stage.

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What do I do if there is a snake in my yard?

Contact either Darren Campbell on (02) 6020 8002 or mobile 0438 623 497; or Peter Doherty on mobile 0408 311 709.

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When are council meetings held and can the public attend?

Council meetings are open to the public and are held on the third Monday of the month (except if it falls on a public holiday, then it is on Tuesday). Meetings are held in the Wodonga Council chambers on level two, council offices, 104 Hovell St, Wodonga and commence at 6pm.

Agendas and minutes can also be downloaded from this site.  Click here to view the download page.

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When are immunisation sessions held?

Immunisations are held on:

• The second and fourth Thursday of the month between 9am and 9.45am at the Wodonga Civic Centre, Hovell St, Wodonga.
• The third Friday of each month between 11.45am and 12.45am outside Baranduda Community Centre in Sage Court, Baranduda.
• The third Monday of each month between 10am and noon outside the Trudewind Road Neighbourhood House in Trudewind Rd, Wodonga.

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When are the rates due?

Wodonga Council allows payment of rates either by the instalment method or a lump sum payment. Interest is charged at 12.00 per cent on all payments received after the due date of both payment options.

Full payment

If paying in full, rates can be paid free of interest up to and including the due date of February 16, 2009.

Instalments

If paying by instalments the due dates are:

• First instalment: September 30, 2008
• Second instalment: December 1, 2008
• Third instalment: March 2, 2009
• Fourth instalment: June 1, 2009

To qualify for the instalment program, the first instalment has to be paid by the due date of September 30, 2008.  Click here to view our payment options.

RATE payment dates from the 2009-2010 rating year will be modified to improve flexibility in payment options.  The new rate payment arrangements are as follows:

• The full payment date for rate payments be aligned with first instalment date, that is September 30; and
• The quarterly instalment dates be set at (or the next working day, if that date falls on a weekend or public holiday):
  - September 30,
  - November 30,
  - February 28 or February 29 in a leap year; and
  - May 31.

WHY IS THIS BEING DONE?

Rates notices are usually issued each August. For those who chose to pay their rates in full, there was a long period between receiving the rate notice and the due date. This sometimes led to the payment being overlooked and interest being charged over several months. By receiving the notice in August and the payment being due in September, this reduces the chance of this happening.

Ratepayers who miss the September 30 full payment date will automatically be converted to the instalment payment option with interest being charged until the first instalment payment is received.

If you have any queries please contact our customer service team on (02) 6022 9300.

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When will my rubbish be collected over the Christmas and Easter holidays?

There will be NO disruption to waste collection during ALL public holidays, e.g. Christmas Day, Boxing Day, New Year's Day, Good Friday etc. Normal collections during these times apply.

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Where is the pound?

The pound is located at Kane Rd, Wodonga. The pound is not manned. We have details (including photos) of all the animals currently held in the pound. If you think your animal is in the pound or interested in purchasing an animal, please call in to the reception area or visit our Lost Animals page to have a look at the photos, and pay the necessary release and registration fees. We will then contact the ranger to arrange a convenient time to pick your animal up from the pound.

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Where is the tip?

The Wodonga Waste Transfer Station is in Kane Rd.  Operating hours are 9am-5pm weekdays and 10am-4pm on weekends.  The station is closed on Christmas Day and Good Friday.

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Who do I contact for electricity and gas supply?

From January 1, 2009, the Victorian Government introduced changes to the regulation of gas and electricity retail prices.

Under these changes, energy retails will set all electricity and gas prices and the Essential Services Commission will monitor the prices and report on them publicly.

For more information, click here to go to the ESC site.

For more information about service providers in the Wodonga area, go to

• Origin Energy, phone 132 461
• TRU Energy, phone 133 466

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Your question missing?

Click here to search the A-Z Guide or type a keyword in the search bar located at the top right hand side of the screen.

If you have any suggestions about how we can improve this guide or site, please send your feedback to info@wodonga.vic.gov.au

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